At Progress, we know that when you order something online you want it fast, so we aim to dispatch all orders placed before 17:00 GMT on the same working day.
Exceptions include orders made on weekends or UK bank holidays, which will be dispatched on the next working day.
You will receive an email confirmation to the email address provided on your order when the order has been dispatched. If you have selected a tracked method of shipping your tracking number will also be supplied.
Most UK orders are dispatched through either Royal Mail or Hermes.
All International orders are dispatched through Royal Mail and then forwarded on to your National Postal Services once they have been shipped overseas.
Please note we accept no responsibility for any packages that are not received due to customer error, such as inputting the incorrect address details.
We recommend you review your order when it is placed to ensure the correct details are inputted before submitting your order.
If you need to change any details please email us immediately after placing your order at firstname.lastname@example.org and we will do our best to do this before shipping.
Estimated Delivery Times (from day of dispatch)
United Kingdom: 24/48 Hours (Dependent on service chosen at the checkout)
United Kingdom: Next Day Special Delivery: By 1 pm the next working (Order before 1 pm for same day dispatch)
European Tracked: 5-10 Working Days
European Standard: 7-14 Working Days
Non-EU Tracked: 5-10 Working Days
Non-EU Standard: 7-14 Working Days
Please note these times are estimated some orders may arrive after the times stated above due to reasons out of our control. Please allow 5 extra working days before contacting us. (Working days are Mon-Fri)
UK Standard Delivery: £3.49 or FREE on orders above £49.00
UK Special Delivery (24hr): £7.49
UK Special Delivery (24hr) Saturday Delivery: £10.99
International Standard: £6.99 or FREE on orders above £49.00
International Tracked: £11.99